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control-title">Delivery country</div><div class="krajina-control"><select><option value="" selected>Choose</option><option value="ee" >Estonia</option><option value="cz" >Czech Republic</option><option value="de" >Germany (Deutschland)</option><option value="pl" >Poland</option><option value="at" >Austria</option><option value="hu" >Hungary</option><option value="ro" >Romania</option><option value="si" >Slovenia</option><option value="sk" >Slovakia</option><option value="it" >Italy (Italia)</option><option value="be" >Belgium</option><option value="nl" >Netherlands (Nederland)</option><option value="fr" >France</option><option value="dk" >Denmark</option><option value="fi" >Finland</option><option value="gr" >Greece</option><option value="ie" >Ireland</option><option value="lv" >Latvia</option><option value="lt" >Lithuania</option><option value="lu" >Luxembourg</option><option value="pt" >Portugal</option><option value="es" >Spain (Espana)</option><option value="se" >Sweden</option><option value="hr2" >Croatia</option><option value="bg2" >Bulgaria</option></select></div></div></div> </div> <div class="user-controls d-flex align-items-center"><a href="/oblubene"><i class="store-icon-heart-solid"></i><span class="badge"><span class="count-oblubene">0</span></span></a></div> <div> <Span Class='nav-menus-wrapper-close-button'><i class="store-icon-times-solid"></i></Span></div> </div> <ul Class="nav-menu navigation-links"> <li><a class="" href="/new"><i class="mi mi-new"></i><span>New Arrivals</span></a></li><li><a class="expander" href="/Catalogue/420/men"><i class="mi mi-male"></i><span>Men</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Catalogue/429/footwear">Footwear</a></li><li><a href="/Catalogue/430/sneakers">Sneakers</a></li><li><a href="/Catalogue/431/shoes">Shoes</a></li><li><a href="/Catalogue/432/slides">Slides</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Catalogue/433/clothing">Clothing</a></li><li><a href="/Catalogue/434/t-shirts-and-shirts">T-Shirts and shirts</a></li><li><a href="/Catalogue/435/hoodies-sweaters">Hoodies & Sweaters</a></li><li><a href="/Catalogue/436/trousers">Trousers</a></li><li><a href="/Catalogue/442/coats-jackets">Coats & Jackets</a></li><li><a href="/Catalogue/443/swimwear">Swimwear</a></li><li><a href="/Catalogue/510/shirts">Shirts</a></li><li><a href="/Catalogue/522/sweatpants">Sweatpants</a></li><li><a href="/Catalogue/531/vest">Vest</a></li><li><a href="/Catalogue/529/shorts">Shorts</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Favorite brands</div><div id="brands-menu420" class="brands-menu"><ul><li><a href="/Catalogue/420/men?v=201"><img data-src="https://shoesindustries.com/assets/1/converse1.png" alt="Converse" /></a></li><li><a href="/Catalogue/420/men?v=202"><img data-src="https://shoesindustries.com/assets/1/puma1.png" alt="Puma" /></a></li><li><a href="/Catalogue/420/men?v=203"><img data-src="https://shoesindustries.com/assets/1/newbalance1.png" alt="New Balance" /></a></li><li><a href="/Catalogue/420/men?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy1.png" alt="Fullhardy" /></a></li><li><a href="/Catalogue/420/men?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos1.png" alt="Zapatos" /></a></li><li><a href="/Catalogue/420/men?v=207"><img data-src="https://shoesindustries.com/assets/1/newera1.png" alt="New Era" /></a></li><li><a href="/Catalogue/420/men?v=209"><img data-src="https://shoesindustries.com/assets/1/drmartens1.png" alt="Dr.Martens" /></a></li><li><a href="/Catalogue/420/men?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf.png" alt="The North Face" /></a></li><li><a href="/Catalogue/420/men?v=215"><img data-src="https://shoesindustries.com/assets/1/rains1.png" alt="Rains" /></a></li><li><a href="/Catalogue/420/men?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt1.png" alt="Carhartt WIP" /></a></li><li><a href="/Catalogue/420/men?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky1.png" alt="Sneaky" /></a></li><li><a href="/Catalogue/420/men?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries1.png" alt="Shoes Industries" /></a></li><li><a href="/Catalogue/420/men?v=229"><img data-src="https://shoesindustries.com/assets/1/huf1.png" alt="Huf" /></a></li><li><a href="/Catalogue/420/men?v=230"><img data-src="https://shoesindustries.com/assets/1/market1.png" alt="Chinatown Market" /></a></li><li><a href="/Catalogue/420/men?v=237"><img data-src="https://shoesindustries.com/assets/1/on1.png" alt="On" /></a></li><li><a href="/Catalogue/420/men?v=251"><img data-src="https://shoesindustries.com/assets/1/komono1.png" alt="Komono" /></a></li><li><a href="/Catalogue/420/men?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma1.png" alt="Cariuma" /></a></li><li><a href="/Catalogue/420/men?v=256"><img data-src="https://shoesindustries.com/assets/1/Lundhags.png" alt="Lundhags" /></a></li><li><a href="/Catalogue/420/men?v=257"><img data-src="https://shoesindustries.com/assets/1/D.Franklin.png" alt="D.Franklin" /></a></li><li><a href="/Catalogue/420/men?v=258"><img data-src="https://shoesindustries.com/gallery/logo-brand/primitive1.webp" alt="Primitive" /></a></li></ul></div></div></div></div><i class="expnd store-icon-plus"></i></li><li><a class="expander" href="/Catalogue/421/women"><i class="mi mi-female"></i><span>Women</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Catalogue/438/footwear">Footwear</a></li><li><a href="/Catalogue/439/sneakers">Sneakers</a></li><li><a href="/Catalogue/440/shoes">Shoes</a></li><li><a href="/Catalogue/441/slides">Slides</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Catalogue/437/clothing">Clothing</a></li><li><a href="/Catalogue/532/vest">Vest</a></li><li><a href="/Catalogue/528/sweatpants">Sweatpants</a></li><li><a href="/Catalogue/446/t-shirts-and-shirts">T-Shirts and shirts</a></li><li><a href="/Catalogue/447/hoodies-sweaters">Hoodies & Sweaters</a></li><li><a href="/Catalogue/448/trousers">Trousers</a></li><li><a href="/Catalogue/449/coats-jackets">Coats & Jackets</a></li><li><a href="/Catalogue/530/shorts">Shorts</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Favorite brands</div><div id="brands-menu421" class="brands-menu"><ul><li><a href="/Catalogue/421/women?v=201"><img data-src="https://shoesindustries.com/assets/1/converse1.png" alt="Converse" /></a></li><li><a href="/Catalogue/421/women?v=202"><img data-src="https://shoesindustries.com/assets/1/puma1.png" alt="Puma" /></a></li><li><a href="/Catalogue/421/women?v=203"><img data-src="https://shoesindustries.com/assets/1/newbalance1.png" alt="New Balance" /></a></li><li><a href="/Catalogue/421/women?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy1.png" alt="Fullhardy" /></a></li><li><a href="/Catalogue/421/women?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos1.png" alt="Zapatos" /></a></li><li><a href="/Catalogue/421/women?v=207"><img data-src="https://shoesindustries.com/assets/1/newera1.png" alt="New Era" /></a></li><li><a href="/Catalogue/421/women?v=209"><img data-src="https://shoesindustries.com/assets/1/drmartens1.png" alt="Dr.Martens" /></a></li><li><a href="/Catalogue/421/women?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf.png" alt="The North Face" /></a></li><li><a href="/Catalogue/421/women?v=215"><img data-src="https://shoesindustries.com/assets/1/rains1.png" alt="Rains" /></a></li><li><a href="/Catalogue/421/women?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt1.png" alt="Carhartt WIP" /></a></li><li><a href="/Catalogue/421/women?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky1.png" alt="Sneaky" /></a></li><li><a href="/Catalogue/421/women?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries1.png" alt="Shoes Industries" /></a></li><li><a href="/Catalogue/421/women?v=225"><img data-src="https://shoesindustries.com/assets/1/champion1.png" alt="Champion" /></a></li><li><a href="/Catalogue/421/women?v=237"><img data-src="https://shoesindustries.com/assets/1/on1.png" alt="On" /></a></li><li><a href="/Catalogue/421/women?v=251"><img data-src="https://shoesindustries.com/assets/1/komono1.png" alt="Komono" /></a></li><li><a href="/Catalogue/421/women?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma1.png" alt="Cariuma" /></a></li><li><a href="/Catalogue/421/women?v=256"><img data-src="https://shoesindustries.com/assets/1/Lundhags.png" alt="Lundhags" /></a></li><li><a href="/Catalogue/421/women?v=257"><img data-src="https://shoesindustries.com/assets/1/D.Franklin.png" alt="D.Franklin" /></a></li></ul></div></div></div></div><i class="expnd store-icon-plus"></i></li><li><a class="expander" href="/Catalogue/422/accessories"><i class="mi mi-cap"></i><span>Accessories</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-2"><li class="megamenu-list-title"><a href="/Catalogue/494/accessories">Accessories</a></li><li><a href="/Catalogue/504/scarves">Scarves</a></li><li><a href="/Catalogue/507/gloves">Gloves</a></li><li><a href="/Catalogue/509/bucket-hats">Bucket hats</a></li><li><a href="/Catalogue/490/shoe-care">Shoe care</a></li><li><a href="/Catalogue/476/bags-and-backpacks">Bags and backpacks</a></li><li><a href="/Catalogue/472/caps-and-caps">Caps and caps</a></li><li><a href="/Catalogue/477/sunglasses">Sunglasses</a></li><li><a href="/Catalogue/474/belts">Belts</a></li><li><a href="/Catalogue/473/socks">Socks</a></li><li><a href="/Catalogue/496/hip-bags">Hip bags</a></li><li><a href="/Catalogue/527/accessories">Accessories</a></li></ul><div class="megamenu-list list-col-2"><div class="brands-title">Favorite brands</div><div id="brands-menu422" class="brands-menu"><ul><li><a href="/Catalogue/422/accessories?v=202"><img data-src="https://shoesindustries.com/assets/1/puma1.png" alt="Puma" /></a></li><li><a href="/Catalogue/422/accessories?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy1.png" alt="Fullhardy" /></a></li><li><a href="/Catalogue/422/accessories?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos1.png" alt="Zapatos" /></a></li><li><a href="/Catalogue/422/accessories?v=207"><img data-src="https://shoesindustries.com/assets/1/newera1.png" alt="New Era" /></a></li><li><a href="/Catalogue/422/accessories?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf.png" alt="The North Face" /></a></li><li><a href="/Catalogue/422/accessories?v=215"><img data-src="https://shoesindustries.com/assets/1/rains1.png" alt="Rains" /></a></li><li><a href="/Catalogue/422/accessories?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt1.png" alt="Carhartt WIP" /></a></li><li><a href="/Catalogue/422/accessories?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky1.png" alt="Sneaky" /></a></li><li><a href="/Catalogue/422/accessories?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries1.png" alt="Shoes Industries" /></a></li><li><a href="/Catalogue/422/accessories?v=229"><img data-src="https://shoesindustries.com/assets/1/huf1.png" alt="Huf" /></a></li><li><a href="/Catalogue/422/accessories?v=237"><img data-src="https://shoesindustries.com/assets/1/on1.png" alt="On" /></a></li><li><a href="/Catalogue/422/accessories?v=251"><img data-src="https://shoesindustries.com/assets/1/komono1.png" alt="Komono" /></a></li><li><a href="/Catalogue/422/accessories?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma1.png" alt="Cariuma" /></a></li><li><a href="/Catalogue/422/accessories?v=253"><img data-src="https://shoesindustries.com/assets/1/JM1.png" alt="Jason Markk" /></a></li><li><a href="/Catalogue/422/accessories?v=254"><img data-src="https://shoesindustries.com/assets/1/capslab.png" alt="Capslab" /></a></li><li><a href="/Catalogue/422/accessories?v=255"><img data-src="https://shoesindustries.com/assets/1/goorinbros.png" alt="Goorin Bros" /></a></li><li><a href="/Catalogue/422/accessories?v=256"><img data-src="https://shoesindustries.com/assets/1/Lundhags.png" alt="Lundhags" /></a></li><li><a href="/Catalogue/422/accessories?v=257"><img data-src="https://shoesindustries.com/assets/1/D.Franklin.png" alt="D.Franklin" /></a></li></ul></div></div></div></div><i class="expnd store-icon-plus"></i></li><li><a class="expander" href="/Catalogue/415/brands"><i class="mi mi-star"></i><span>Brands</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">A-D</li><li><a href="/v/254/">Capslab</a></li><li><a href="/v/217/carhartt-wip">Carhartt WIP</a></li><li><a href="/v/252/">Cariuma</a></li><li><a href="/v/201/converse">Converse</a></li><li><a href="/v/257/">D.Franklin</a></li><li><a href="/v/209/dr-martens">Dr.Martens</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">E-H</li><li><a href="/v/205/fullhardy">Fullhardy</a></li><li><a href="/v/255/">Goorin Bros.</a></li><li><a href="/v/229/huf">HUF</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">I-L</li><li><a href="/v/253/">Jason Markk</a></li><li><a href="/v/251/">Komono</a></li><li><a href="/v/256/">Lundhags</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">M-P</li><li><a href="/v/203/new-balance">New Balance</a></li><li><a href="/v/237/">On</a></li><li><a href="/v/207/new-era">New Era</a></li><li><a href="/v/258/">Primitive</a></li><li><a href="/v/202/puma">Puma</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">Q-T</li><li><a href="/v/215/rains">Rains</a></li><li><a href="/v/218/sneaky">Sneaky</a></li><li><a href="/v/210/the-north-face">The North Face</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">U-Z</li><li><a href="/v/213/vans">Vans</a></li><li><a href="/v/206/zapatos">Zapatos</a></li></ul></div></div><i class="expnd store-icon-plus"></i></li><li><a class="expander" href="/shopall?z=1"><i class="mi mi-percent"></i><span>Sale</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range"><a href="/shopall?z=1">According to the discount</a></li></li><li><a href="/shopall?z=1">All</a></li><li><a href="/shopall?z=10">Discounts from 10%</a></li><li><a href="/shopall?z=30">Discounts from 30%</a></li><li><a href="/shopall?z=50">Discounts from 50%</a></li><li class="megamenu-list-title megamenu-list-title-range"><a href="/shopall?z=321">Special discounts</a></li></li><li><a href="/shopall?z=321">Special deals</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range"><a href="#">By category</a></li><li><a href="/Catalogue/420/men?z=1">Men</a></li><li><a href="/Catalogue/421/women?z=1">Women</a></li><li><a href="/Catalogue/422/accessories?z=1">Accessories</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">By brand</div><div id="brands-menu416" class="brands-menu"><ul><li><a href="/shopall?v=237&z=1"><img data-src="https://shoesindustries.com/assets/1/on1.png" alt="On" /></a></li><li><a href="/shopall?v=217&z=1"><img data-src="https://shoesindustries.com/assets/1/carhartt1.png" alt="Carhartt WIP" /></a></li><li><a href="/shopall?v=209&z=1"><img data-src="https://shoesindustries.com/assets/1/drmartens1.png" alt="Dr.Martens" /></a></li><li><a href="/shopall?v=201&z=1"><img data-src="https://shoesindustries.com/assets/1/converse1.png" alt="Converse" /></a></li><li><a href="/shopall?v=202&z=1"><img data-src="https://shoesindustries.com/assets/1/puma1.png" alt="Puma" /></a></li><li><a href="/shopall?v=229&z=1"><img data-src="https://shoesindustries.com/assets/1/huf1.png" alt="Huf" /></a></li><li><a href="/shopall?v=207&z=1"><img data-src="https://shoesindustries.com/assets/1/newera1.png" alt="New Era" /></a></li><li><a href="/shopall?v=210&z=1"><img data-src="https://shoesindustries.com/assets/loga/tnf.png" alt="The North Face" /></a></li><li><a href="/shopall?v=203&z=1"><img data-src="https://shoesindustries.com/assets/1/newbalance1.png" alt="New Balance" /></a></li><li><a href="/shopall?v=251&z=1"><img data-src="https://shoesindustries.com/assets/1/komono1.png" alt="Komono" /></a></li><li><a href="/shopall?v=252&z=1"><img data-src="https://shoesindustries.com/assets/1/cariuma1.png" alt="Cariuma" /></a></li><li><a href="/shopall?v=253&z=1"><img data-src="https://shoesindustries.com/assets/1/JM1.png" alt="Jason Markk" /></a></li><li><a href="/shopall?v=254&z=1"><img data-src="https://shoesindustries.com/assets/1/capslab.png" alt="Capslab" /></a></li><li><a href="/shopall?v=255&z=1"><img data-src="https://shoesindustries.com/assets/1/goorinbros.png" alt="Goorin Bros" /></a></li><li><a href="/shopall?v=256&z=1"><img data-src="https://shoesindustries.com/assets/1/Lundhags.png" alt="Lundhags" /></a></li><li><a href="/shopall?v=257&z=1"><img data-src="https://shoesindustries.com/assets/1/D.Franklin.png" alt="D.Franklin" /></a></li><li><a href="/shopall?v=258&z=1"><img data-src="https://shoesindustries.com/gallery/logo-brand/primitive1.webp" alt="Primitive" /></a></li><li><a href="/shopall?v=205&z=1"><img data-src="https://shoesindustries.com/assets/1/fullhardy1.png" alt="Fullhardy" /></a></li><li><a href="/shopall?v=206&z=1"><img data-src="https://shoesindustries.com/assets/1/zapatos1.png" alt="Zapatos" /></a></li><li><a href="/shopall?v=215&z=1"><img data-src="https://shoesindustries.com/assets/1/rains1.png" alt="Rains" /></a></li><li><a href="/shopall?v=196&z=1"><img data-src="https://shoesindustries.com/assets/1/arkk1.png" alt="ARKK Copenhagen" /></a></li><li><a href="/shopall?v=230&z=1"><img data-src="https://shoesindustries.com/assets/1/market1.png" alt="Chinatown Market" /></a></li><li><a href="/shopall?v=233&z=1"><img data-src="https://shoesindustries.com/assets/loga-znacky/adidas_logo.png" alt="Adidas Originals" /></a></li><li><a href="/shopall?v=218&z=1"><img data-src="https://shoesindustries.com/assets/1/sneaky1.png" alt="Sneaky" /></a></li><li><a href="/shopall?v=222&z=1"><img data-src="https://shoesindustries.com/assets/1/shoesindustries1.png" alt="Shoes Industries" /></a></li><li><a href="/shopall?v=225&z=1"><img data-src="https://shoesindustries.com/assets/1/champion1.png" alt="Champion" /></a></li></ul></div></div></div></div><i class="expnd store-icon-plus"></i></li><li><a class="" href="/Catalogue/542/childrens"><span>Children's</span></a></li> </ul> <div Class="m-stranky d-md-none"> <div Class="fw-bolder mb-2">Shopping</div> <a class="first" href="/ShippingPayment">Shipping and payment</a><a class="first" href="/cashback">Cashback</a><a class="first" href="/Return">Return</a><a class="first" href="/Claim">Claim</a><a class="first" href="/contact">Contact</a><a class="first" href="/Tag/about-us">About Us</a> </div> </div> </nav> </div> </div> </header> <div Class="body-content "> <div class="contact-page"> <div class="container"> <div class="page-header"> <h1>Customer service</h1> </div> <div class="sb sc"> <div class="container-fluid container-margin contact"> <div class="row contact-layout"> <div class="col-12 col-lg-4 col-xl-3"> <aside class="contact-help-sidebar"> <div class="contact-left-ai-slot"></div> <div class="contact-left-availability"> <div class="contact-left-availability-title"> <span class="contact-left-panel-icon contact-left-panel-icon-contact"> <span class="store-icon-phone-solid"></span> </span> <span>Contact us</span> </div> <div class="contact-left-availability-row contact-left-time"> <div><strong>Monday - Friday</strong> <span>8:00 - 16:00</span></div> </div> <div class="contact-left-availability-divider"></div> <div class="contact-left-availability-row contact-left-email"><span class="contact-left-panel-icon contact-left-panel-icon-email"> <span class="store-icon-envelope"></span> </span> <div><strong>E-mail</strong> <a href="mailto:info@shiesindustries.com">info@shiesindustries.com</a></div> </div> <div class="contact-left-actions"><a class="btn contact-left-action-btn contact-left-action-whatsapp" href="https://api.whatsapp.com/send?phone=0948492549" target="_blank"> <span class="store-icon-whatsappx"></span> <strong>WhatsApp</strong> </a></div> </div> <div class="contact-help-search"> <select class="form-control" id="najdihelp" name="najdihelp"></select> </div> <div class="contact-help-card"> <div class="contact-help-title"> <span class="mi mi-informations"></span> <span>Help Center</span> </div> <div class="help-menu contact-help-menu"> <a class="active" href="/Contact/1/orders#helps"> <span class="mi mi-fast-delivery"></span> <span>Orders</span> </a> <a class="" href="/Contact/2/shipping#helps"> <span class="mi mi-van"></span> <span>Shipping </span> </a> <a class="" href="/Contact/3/payments#helps"> <span class="mi mi-wallet"></span> <span>Payments </span> </a> <a class="" href="/Contact/4/return-of-goods#helps"> <span class="mi mi-delivery-box"></span> <span>Return of goods </span> </a> <a class="" href="/Contact/5/filing-complaint#helps"> <span class="mi mi-contract"></span> <span>Filing complaint </span> </a> <a class="" href="/Contact/6/company#helps"> <span class="mi mi-hostel"></span> <span>Company </span> </a> <a class="" href="/Contact/7/coupon-codes#helps"> <span class="mi mi mi-sales "></span> <span>Coupon codes </span> </a> </div> </div> </aside> </div> <div class="col-12 col-lg-8 col-xl-9"> <div class="contact-right"> <div class="contact-panel contact-help-result-panel" id="helps"> <div class="help-detail"> <h4 class="help-title"> <span class="mi mi-informations"></span> Ako can I cancel an order or cancel a purchase? </h4> <div class="help-content"> <p data-start="66" data-end="177">An order can only be canceled if it has not yet been shipped or handed over to the carrier.</p> <p data-start="179" data-end="356">You can cancel the order yourself in the details of your order. If you are unable to cancel the order directly in the details, contact us by email and we will cancel the order for you.</p> <p data-start="358" data-end="481" data-is-last-node="" data-is-only-node="">If the order has already been shipped, cancellation is unfortunately no longer possible. In that case, you can return the goods within 30 days after delivery.</p> </div> </div> <div class="contact-help-bottom"> <p> <strong>Didn't our answers help you?</strong> </p> <a class="contact-outline-link" href="/Contact"> <span class="store-icon-messagexx"></span> <strong>Contact us</strong> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="d-none"><div class="newsletter-container"> <div class="container h-100"> <div class="newsletter-banner newsletter-form"> <div class="row align-items-center h-100 g-0"> <div class="col-12 col-lg-5"> <div class="newsletter-banner__visual"> <img src="/content/klient/shield/images/newsletterbg.webp" alt="Newsletter" class="newsletter-banner__image" /> </div> </div> <div class="col-12 col-lg-7"> <div class="newsletter-banner__body"> <div class="newsletter-banner__title newsletter-title"> Subscribe to our newsletter and get a <span> 10,00 € </span> discount on your first order. </div> <div class="newsletter-banner__min-price newsletter-minimum-note"> <p>Minimum order value: <strong>200,00 €</strong> </p> </div> <div class="newsletter-banner__content"> <div class="form-group newsletter-banner__form"> <div class="newsletter-banner__input-wrap"> <span class="store-icon-envelope newsletter-banner__input-icon"></span> <input type="text" class="mail form-control" placeholder="E-mail" /> </div> <button class="btn btn-primary btn-odoslat newsletter-banner__button"> Sent </button> <div class="alert d-none result newsletter-banner__alert"></div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div id="footer"> <div class="container"> <div class="row"> <div Class="col-12 col-lg-3 footer__logo-col"> <a class="footer__logo" href="/"><img src="/Content/klient/shoesindustries/Images/store_logo.svg" alt="Shoesindustries.com"></a> <div Class="mt-4"> <strong>Billing information: </strong><br>SHOES INDUSTRIES EU s.r.o. <br>Hany Ponickej 10B <br>84106 Bratislava <br>IČO: 50164783 <br>DIC: 2120257909 <br>IČ DPH: SK2120257909 </div> </div> <div Class="col-12 col-md-6 col-lg-2 footer-kontakt mt-4 mt-lg-0"> <div Class="footer-section-title">Contact us</div> <p><a href="mailto:info@shoesindustries.com ">info@shoesindustries.com </a></p> <p class="footer-contact-us"><img src="/Content/klient/ShoesIndustries/Images/envelope.svg"> <a href="/contact">Contact us</a></p> <p> Monday to Friday: <br> Online <strong>11:00 - 18:00</strong> </p> <p> Saturday and Sunday: <br> Offline </p> </div> <div Class="col-12 col-md-6 col-lg-2 footer-menu mt-4 mt-lg-0"> <div Class="footer-section-title">Shopping</div> <a class="first" href="/ShippingPayment">Shipping and payment</a><a class="first" href="/cashback">Cashback</a><a class="first" href="/Return">Return</a><a class="first" href="/Claim">Claim</a><a class="first" href="/contact">Contact</a><a class="first" href="/Tag/about-us">About Us</a> </div> <div Class="col-12 col-md-6 col-lg-2 footer-menu mt-4 mt-lg-0"> <div Class="footer-section-title">Information</div> <a class="first" href="/cookies">Your cookies</a><a class="first" href="/privacy-policy">Privacy Policy</a><a class="first" href="/complaints">Return policy</a><a class="first" href="/general-terms">Terms & conditions</a> </div> <div Class="col-12 col-md-6 col-lg-3 mt-4 mt-lg-0"> <div Class=""> <div class="app-menu mb-3"><div class="footer-section-title">Mobile application</div><div class="d-flex align-items-center "><a href="https://play.google.com/store/apps/details?id=com.shoesindustries.app" class="me-2"><img src="/content/icons/google-play-icon.svg" alt="Google Play" /></a><a href="https://apps.apple.com/sk/app/shoes-industries/id1611380017?l=en"><img src="/content/icons/apple-icon.svg" alt="App Store" /></a></div></div> <div class="soc-menu"><div class="footer-section-title">Join us</div><div class="d-flex align-items-center"><a href="https://www.facebook.com/shoesindustries/" class="me-2"><i Class="store-icon-facebook"></i></a><a href="https://www.instagram.com/shoesindustries/" class="me-2"><i Class="store-icon-instagram"></i></a><a href="https://www.youtube.com/channel/UCkFCLj822JFJYnQK0G70pAg"><i Class="store-icon-youtube"></i></a></div></div> </div> </div> </div> </div> </div> <div class="footer-bottom"> <div class="container"> <div class="footer-bottom-inner"> <div class="footer-copy"> <span>© <strong>2026</strong> shoesindustries.com. All rights reserved.</span> </div> <div class="footer-payment-logos" aria-label="Dostupné platby"> <img src="/content/icons/payments/visa.svg" alt="Visa" loading="lazy" width="48" height="24" /> <img src="/content/icons/payments/master.svg" alt="Mastercard" loading="lazy" width="38" height="24" /> <img src="/content/icons/payments/PayPal_logo.svg" alt="PayPal" loading="lazy" width="70" height="24" /> <img src="/content/icons/payments/Google_Pay_logo.svg" alt="Google Pay" loading="lazy" width="62" height="24" /> <img src="/content/icons/payments/Apple_Pay_logo.svg" alt="Apple Pay" loading="lazy" width="58" height="24" /> <img src="/content/icons/payments/Revolut_logo.svg" alt="Revolut Pay" loading="lazy" width="62" height="24" /> <img src="/content/icons/payments/link.svg" alt="Link" loading="lazy" width="46" height="24" /> </div> <div class="footer-country"> <div class="dropup footer-country-dropdown"> <button class="footer-country-btn dropdown-toggle" type="button" id="footerCountryDropdown" data-bs-toggle="dropdown" aria-expanded="false"> <span class="footer-country-label">Our e-shops</span> <span class="footer-country-current d-flex align-items-center"> <span class="footer-country-flag lang lang-eu"></span> <span class="footer-country-domain">ShoesIndustries.com</span> </span> </button> <div class="dropdown-menu dropdown-menu-end footer-country-menu" aria-labelledby="footerCountryDropdown"> <a class="dropdown-item footer-country-item d-flex align-items-center@activeClass" href="https://ShoesIndustries.sk"> <span class="footer-country-flag lang lang-sk"></span> <span class="footer-country-domain">ShoesIndustries.sk</span> </a> <a class="dropdown-item footer-country-item d-flex align-items-center@activeClass" href="https://ShoesIndustries.cz"> <span class="footer-country-flag lang lang-cz"></span> <span class="footer-country-domain">ShoesIndustries.cz</span> </a> <a class="dropdown-item footer-country-item d-flex align-items-center@activeClass" 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lang-si"></span> <span class="footer-country-domain">ShoesIndustries.si</span> </a> <a class="dropdown-item footer-country-item d-flex align-items-center@activeClass" href="https://ShoesIndustries.gr"> <span class="footer-country-flag lang lang-gr"></span> <span class="footer-country-domain">ShoesIndustries.gr</span> </a> <a class="dropdown-item footer-country-item d-flex align-items-center@activeClass" href="https://ShoesIndustries.com"> <span class="footer-country-flag lang lang-eu"></span> <span class="footer-country-domain">ShoesIndustries.com</span> </a> </div> </div> </div> </div> <div class="footer-created"> <a class="footer-created-badge" target="_blank" href="https://eurion.sk" aria-label="AI powered by Eurion"> <span class="footer-created-logo-wrap"> <img class="footer-created-logo" src="/content/eurion2_logo.svg" alt="Eurion" /> </span> <span class="footer-created-divider"></span> <span class="footer-created-text"> <span>AI powered by</span> <strong>Eurion</strong> </span> </a> </div> </div> </div> <div Class="modal fade" id="offerModal" tabindex="-1" role="dialog" aria-labelledby="offerModalLabel"> <div Class="modal-dialog" role="document"> <div Class="modal-wrapper"> <div class="modal-content"> <div class="modal-header"> <h4 class="modal-title fs-5">Discount on first purchase</h4> <Button type="button" Class="close btn-close" data-bs-dismiss="modal" aria-label="Close"></Button> </div> <div Class="modal-body"></div> </div> </div> </div> </div> <script type="text/javascript"> var NewsletterOffer = 1; var isMobile = false; </script> <script src="/bundles/site?v=zsTgHuK17R4wgo-mDZ5nfJzr-1NKWfunn1JsjSFpr681"></script> <script src='https://www.google.com/recaptcha/api.js'></script> <script type="text/javascript"> $(document).ready(function () { var $aiBar = $('.ai-bar').first(); var $aiSlot = $('.contact-left-ai-slot').first(); if ($aiBar.length && $aiSlot.length) { $aiBar .detach() .addClass('contact-ai-bar') .appendTo($aiSlot); } $('#najdihelp').select2({ ajax: { dataType: 'json', type: 'POST', url: '/ajax/helpautocomplete', data: function (params) { return { q: params.term, lang: 'eu' }; }, results: function (data, page) { return { results: data }; }, cache: false }, minimumInputLength: 2, placeholder: "Search", templateSelection: function (data) { return data.text; } }).on("change", function () { window.location.href = $(this).val(); }); new Splide('.contact-splide').mount(); }); </script> <Script type="text/javascript"> $(document).ready(function () { $(".btn-toggle-search").click(function (e) { $(".search-control").toggleClass("expand"); }); $(".btn-search").click(function (e) { e.preventDefault(); $(this).parent().parent().parent().toggleClass("expand"); }); var typed3 = new Typed('#typed3', { strings: ['Hi, welcome to our online store.', 'I'm Mobi, your AI assistant.', 'Need help?', 'I’ll be happy to help you.'], typeSpeed: 50, backSpeed: 10, backDelay: 2500, startDelay: 1000, smartBackspace: true, loop: true }); //const intervalID = setInterval(switchbar, 5000); // function switchbar(a, b) { // var i1 = $(".switchbar .show"); // var i2 = $(".switchbar .hide"); // i1.hide(250).addClass("hide").removeClass("show"); // i2.show(250).addClass("show").removeClass("hide"); //} }); </Script> </body> </html>