Did you receive goods that you don't like? Something doesn't fit? Don't worry, these things happen. You have 14 days to return the goods for a refund. THE RETURN COSTS ARE AT THE CUSTOMER'S EXPENSE.
Put the original invoice & the return form into a box along with the unworn goods.Pack the shoebox in a plastic bag, a bigger box, or other packaging material so it doesn't get damaged in transit. Please don't put tape on the shoe box directly, as it will devalue the product.
Send the packed goods to our address:
Michalská 6, 81101 Bratislava
Please don't bring the goods to the warehouse personally.
Orders shipped with cash on delivery will not be accepted.
We recommend shipping the order with tracking and insurance.
We recommend insuring the package before returning it. If the package is lost or damaged in transit, you could file a complaint with the carrier and get your money back.
DO YOU HAVE ANY QUESTIONS?
We are here for you.