The product you ordered is probably on its way from the warehouse, the estimated date of delivery and dispatch can be found in the details of your order.
The system sends automatic email/s about your order, if you enter the correct email address when creating an order. You also need to check the spam folder in your email box or the "Automatic" folder.
Yes, it is possible to edit the item in your order if the order has not yet been sent.
To change the items in the order, please contact us at our email address.
The order can be canceled if it has not yet been sent. You can cancel the order yourself in the details of your order, or you can write us an email and we will do it for you.
Due to the pandemic situation, we currently do not enable our customers to pick up the order personally in the store.
Kcontact us and we will review the situation and resolve this issue as soon as possible.
One of the most common reasons for this is an incorrect login name (email address) or password. If you have forgotten your password - click on the "Forgot your password?" link on the login page. The new, generated password will be sent to the e-mail address provided during registration. If you are unable to log in despite entering the new password - please contact us, we will be happy to help you :)
A consultant cannot create an order on behalf of customer.
A bank account number is only required when making advance payment to bank account, in which case you will receive all necessary payment information via email along with your order confirmation.
Of course, this is possible, please contact our Customer Service Center with this request.
All your data is stored in a secure database and we do not provide it to third parties except transport companies and when it is needed for delivery of goods.
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Michalská 6, 81101 Bratislava
|Monday to Friday||11:00 – 18:00|
|Saturday||11:00 – 19:00|
|Sunday||11:00 – 18:00|
(Slovak, Czech, English)
In case of claim or return of goods, please use one of the addresses below.
Our main address:
MMT Slovakia s.r.o - SHOES INDUSTRIES
Michalská 6, Bratislava 811 01
At this address, the goods can be personally delivered and delivered by any carrier.
MMT Slovakia s.r.o.
Černyševského 10, 811 08 Bratislava, Slovakia
Company ID 51023334
Tax ID 2120562730
VAT ID SK2120562730