If you were unable to make your payment, you can change the payment method yourself in the order details, or restore the original payment method.
You should contact us, we will review this transaction and contact you.
The invoice is sent automatically to your email when the order is sent, please also check the spam folder in your email box if the invoice is not even in the spam folder - please contact us on our email and we will send it to you again immediately.
We do not send paper invoices.
We are a Slovak company, all foreign companies that are VAT payers buy goods from us without VAT.
For direct purchase without VAT, please register on the page purchase without VAT after sending us all documents and verification, your account will be entitled to order goods without VAT.
If you do not want to register, order the goods in the standard way and contact our customer department after ordering goods with a request to adjust the amount without VAT. If you have paid for the goods in advance, the difference amount will be refunded to you.
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Michalská 6, 81101 Bratislava
|Monday to Friday||11:00 – 18:00|
|Saturday||11:00 – 18:00|
|Sunday||11:00 – 18:00|
(Slovak, Czech, English)
In case of claim or return of goods, please use one of the addresses below.
Our main address:
Michalská 6, Bratislava 811 01
At this address, the goods can be personally delivered and delivered by any carrier.
SHOES INDUSTRIES s.r.o.
Hany Ponickej 10B
841 06 Bratislava, Slovakia
Company ID 51023334
Tax ID 2120562730
VAT ID SK2120562730